> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://ops-apidoc.hugin.co/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://ops-apidoc.hugin.co/_mcp/server. # Get Case GET https://ops-test.hugin.com.tr/api/v1/cases/48 # Get Case by ID - Talep Sorgulama Talep takip numarası ile talebin durumunu ve detaylarını sorgular. ## Path Parameters | Parametre | Tip | Açıklama | |-----------|-----|----------| | `caseId` | int | Talep takip numarası | ## Response Fields | Alan | Tip | Açıklama | |------|-----|----------| | `caseId` | int | Talep takip numarası | | `fiscalId` | string | Cihaz mali sicil numarası | | `terminalId` | string | Banka terminal numarası | | `merchantId` | string | Banka üye işyeri numarası | | `subject` | string | Talep konusu | | `detail` | string | Talep ayrıntısı | | `caseType` | string | Talep tipi | | `status` | string | Talep durumu (Bkz: Talep Durumları) | | `resolution` | string | Talep çözümü (versiyon yüklemelerde versiyon kodu) | | `createDate` | datetime | Talep oluşturma tarihi | | `appointmentDate` | datetime | Randevu tarihi | | `lastUpdate` | datetime | Talep son güncelleme tarihi | | `ownerName` | string | Talep sahibi teknisyen adı | | `ownerPhone` | string | Talep sahibinin telefon numarası | | `resolutionId` | string | Çözüm kodu (Bkz: Çözüm Değerleri) | | `appointmentDetailId` | string | Randevu konusu (Bkz: Randevu Değerleri) | | `deviceBrand` | string | Yazarkasa markası (GMP3) | | `deviceModel` | string | Yazarkasa modeli (GMP3) | | `isGmp3` | boolean | GMP3 cihazı mı? (GMP3) | ## Talep Durumları | Durum | Açıklama | |-------|----------| | `New` | Yeni | | `In Progress` | İşlemde | | `Closed` | Kapalı | | `Cancelled` | İptal | | `Failed` | Başarısız Kapama | ## Notlar - Talep ile ilgilenen servisin eklediği sabit çözüm değeri gösterilir - Talep ile ilgili randevu tarihi dönülür Reference: https://ops-apidoc.hugin.co/hugin-ops-api/cases/get-case ## Authentication - `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer `, where token is your auth token. ## Response ### 200 OK - `status` (string, required) - `data` (object, required) - `caseId` (integer, required) - `fiscalId` (string, required) - `terminalId` (string, required) - `merchantId` (string, required) - `subject` (string, required) - `detail` (string, required) - `caseType` (string, required) - `caseStatus` (string, required) - `resolution` (string, required) - `createDate` (datetime, required) - `lastUpdate` (datetime, required) - `ownerName` (string, required) - `ownerPhone` (string, required) - `deviceBrand` (string, required) - `deviceModel` (string, required) - `isGmp3` (boolean, required) - `appointmentDate` (any, optional) - `metadata` (object, required) - `instance` (string, required) - `timestamp` (datetime, required) ## Errors ### 401 Unauthorized Error Unauthorized - `status` (string, required) - `error` (object, required) - `code` (string, required) - `title` (string, required) - `description` (string, required) - `metadata` (object, required) - `instance` (string, required) - `timestamp` (datetime, required) ### 404 Not Found Error Not Found - `status` (string, required) - `error` (object, required) - `code` (string, required) - `title` (string, required) - `description` (string, required) - `metadata` (object, required) - `instance` (string, required) - `timestamp` (datetime, required) ## Examples **Request** ```json {} ``` **Response** ```json { "status": "SUCCESS", "data": { "caseId": 456, "fiscalId": "FP123456789", "terminalId": "TRM987654321", "merchantId": "MRC123456789", "subject": "Terminal Connectivity Issue", "detail": "The terminal intermittently loses connection to the bank server during transactions.", "caseType": "Technical Support", "caseStatus": "In Progress", "resolution": "Device replaced", "createDate": "2024-01-15T10:00:00Z", "lastUpdate": "2024-01-20T15:30:00Z", "ownerName": "Ahmet Yılmaz", "ownerPhone": "+905321234567", "deviceBrand": "GMP3", "deviceModel": "GMP3-2023X", "isGmp3": true, "appointmentDate": null }, "metadata": { "instance": "/cases/456", "timestamp": "2025-07-02T14:40:10+03:00" } } ``` **SDK Code** ```python Success - Case Found import requests url = "https://ops-test.hugin.com.tr/api/v1/cases/48" payload = {} headers = { "Authorization": "Bearer ", "Content-Type": "application/json" } response = requests.get(url, json=payload, headers=headers) print(response.json()) ``` ```javascript Success - Case Found const url = 'https://ops-test.hugin.com.tr/api/v1/cases/48'; const options = { method: 'GET', headers: {Authorization: 'Bearer ', 'Content-Type': 'application/json'}, body: '{}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go Success - Case Found package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://ops-test.hugin.com.tr/api/v1/cases/48" payload := strings.NewReader("{}") req, _ := http.NewRequest("GET", url, payload) req.Header.Add("Authorization", "Bearer ") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby Success - Case Found require 'uri' require 'net/http' url = URI("https://ops-test.hugin.com.tr/api/v1/cases/48") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Get.new(url) request["Authorization"] = 'Bearer ' request["Content-Type"] = 'application/json' request.body = "{}" response = http.request(request) puts response.read_body ``` ```java Success - Case Found import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.get("https://ops-test.hugin.com.tr/api/v1/cases/48") .header("Authorization", "Bearer ") .header("Content-Type", "application/json") .body("{}") .asString(); ``` ```php Success - Case Found request('GET', 'https://ops-test.hugin.com.tr/api/v1/cases/48', [ 'body' => '{}', 'headers' => [ 'Authorization' => 'Bearer ', 'Content-Type' => 'application/json', ], ]); echo $response->getBody(); ``` ```csharp Success - Case Found using RestSharp; var client = new RestClient("https://ops-test.hugin.com.tr/api/v1/cases/48"); var request = new RestRequest(Method.GET); request.AddHeader("Authorization", "Bearer "); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ``` ```swift Success - Case Found import Foundation let headers = [ "Authorization": "Bearer ", "Content-Type": "application/json" ] let parameters = [] as [String : Any] let postData = JSONSerialization.data(withJSONObject: parameters, options: []) let request = NSMutableURLRequest(url: NSURL(string: "https://ops-test.hugin.com.tr/api/v1/cases/48")! as URL, cachePolicy: .useProtocolCachePolicy, timeoutInterval: 10.0) request.httpMethod = "GET" request.allHTTPHeaderFields = headers request.httpBody = postData as Data let session = URLSession.shared let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in if (error != nil) { print(error as Any) } else { let httpResponse = response as? HTTPURLResponse print(httpResponse) } }) dataTask.resume() ```